About this service
CCTV is most useful when someone is watching and able to act on what they see. Monitoring can be carried out on site by an officer, or arranged as part of a wider security package.
CCTV captures personal data, so it must be used for a clear purpose, with proper signage and secure handling of recordings. We discuss these points with you as part of any arrangement.
Where it is used
- Commercial premises with existing CCTV systems
- Construction sites and compounds
- Car parks and yards
- Gatehouses and control points
What it gives you
- Live observation by an officer able to respond
- Incidents logged and reported to you
- Attention to data protection from the start
How to arrange it
Tell us about your existing system, the areas covered and when you need monitoring. We will confirm what can be provided and how it will work in practice.
CCTV monitoring and surveillance: questions
General information only. Specific arrangements are confirmed in writing for each site.
Does CCTV monitoring need an SIA licence?
Monitoring CCTV of public spaces, or to identify people, under a contract is a licensable activity. Operators need an SIA Public Space Surveillance (CCTV) licence.
What are our data protection responsibilities?
If you operate CCTV, you are normally the data controller and must comply with UK GDPR and the Data Protection Act 2018. The Information Commissioner's Office publishes guidance on video surveillance.
Often combined with
Talk to us about cctv monitoring and surveillance
Send us the details of your site or event and we will come back to you to discuss the right level of cover.