About this service

Concierge security combines a welcoming front desk with a security role. Officers greet residents and visitors, manage access and deliveries, and keep watch over the building.

The balance between customer service and security is agreed with you, so the front desk reflects how you want your building to feel.

Where it is used

  • Residential apartment blocks
  • Corporate receptions
  • Serviced offices and co-working spaces
  • Hotels and hospitality venues

What it gives you

  • A professional first impression at the front desk
  • Visitor sign-in, passes and parcel handling
  • Security awareness built into front-of-house duties

How to arrange it

Tell us the hours the desk needs covering and the duties involved. We will agree the presentation, duties and handover routine with you.

Request a quote for concierge and front-of-house security

Concierge and front-of-house security: questions

General information only. Specific arrangements are confirmed in writing for each site.

What will the officer wear?

Uniform style can be agreed with you. Front-of-house roles often suit a smarter, corporate-style uniform.

Talk to us about concierge and front-of-house security

Send us the details of your site or event and we will come back to you to discuss the right level of cover.